CURRENT STATUS:

At this time, there are no Cal-ISO directed rotating outages in effect for Pasadena Water & Power electric customers.

Since there is currently no Cal-ISO directed outages, any power interruptions that may be occurring are most likely caused by weather, equipment failure, an unplanned power outage, or possibly being repaired.   To inquire or to report an power problem, please call (626) 744-4673 or (626) 744-4005.  Your may also report any outage online through On-Line Account Access.

If there are Cal-ISO directed outages (rotating outages) you may need to check back for updates as they occur. Your electric bill will indicate your assigned circuit number (you can also look up your assigned circuit number via PWP's On-Line Account Access) and if outages were predicted to occur, impacted circuit numbers will be listed.

Customers can also access rotating outage information through the following sources:

PWP Customer Service at (626) 744-4005
PWP Answerline at (626) 744-6970
KPAS, Pasadena's cable television station

NOTE: Predicting electricity demands and generation availability is at best an approximation.  The Cal-ISO's forecasts and system status change quickly, causing PWP's real-time electric grid management plan to also change.  We make every effort to keep information posted on this web site accurate.