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Pasadena Water & Power

  • Pasadena Water and Power


  • Customer Alert: BILL PAYMENT REQUEST SCAM

    July 30, 2013. Pasadena Water and Power (PWP) is warning customers of a scammer posing as a PWP employee. The caller has phoned several customers stating they are required to pay their water or power bill to avoid disconnection.  Many of the calls have been in Spanish and have requested that payments be made at CVS, Walgreens, or by gift card purchases. 

    PWP will NEVER call customers to request personal information or credit card/payment information.  PWP only accepts delinquent payments in person at the City Hall Municipal Services counter, online via customer login, or by phone at (626) 744-4764. Beware of scammers who demand payment by any other means than these. 

    Please call the Pasadena Police Department at (626) 744-4241 to report suspicious or fraudulent activity.

    Questions? Our Customer Service personnel is available during normal working hours at (626) 744-4005 to help answer any questions you may have.

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  • Contact Us

    PWP Customer Service Line: (626) 744-4005  

    Mon. - Fri 7:30 a.m. - 5:30 p.m

    150 South Los Robles Ave., Suite 200
    Pasadena, CA 91101 

       Map and Directions >>

    Power Emergencies: (626) 744-4673
    Water Emergencies: (626) 744-4138

    More Contact Information >>  

  • Pasadena Weather

  • Conditions for Pasadena, CA at 9:52 am PDT
    Current Conditions:
    Fair, 73 F

    Forecast:
    Tue - Sunny. High: 91 Low: 64
    Wed - Sunny. High: 89 Low: 62
    Thu - Sunny. High: 88 Low: 63
    Fri - Sunny. High: 94 Low: 65
    Sat - Sunny. High: 95 Low: 66

    Full Forecast at Yahoo! Weather

    (provided by The Weather Channel)